5 Ways CenterEdge’s Mobile F&B Features Free Up Your Day

Menu-sync, Mobile Ordering, and Text Notifications are just a few of the time saving features that can help revolutionize your food and beverage operation.

In family entertainment center operations, nearly every minute saved translates to increased efficiency and happier guests. And it’s no secret that a well-run food and beverage operation is crucial for both guest satisfaction and your bottom line. CenterEdge’s Mobile F&B feature set was designed to help simplify your processes, freeing up your team and boosting efficiency. Read on for five ways these features revolutionize your F&B operation.

No. 1: Save time in implementation with seamless menu synching.

If you’ve been a CenterEdge User for long, you already have access to Advantage Food & Beverage for food service sales, inventory, recipes, and kitchen management. Did you know that implementing the new Mobile Food and Beverage feature set can be quick and easy with menu synch? Select some or all of your menu items to be available for purchase online, with no double entering. As menu items are sold, Advantage Inventory tracks sales and recipes like always with items being automatically removed from your mobile menu if they’re 86’d in your system. Menu sync not only saves you time in implementing Mobile Ordering, but also eliminates the risk of discrepancies and ensures your guests always see the most up-to-date information, delivering a seamless experience every time.

No. 2: Reduce queues and wait time with Mobile Ordering.

Let your guests order their favorite menu items and drinks from the comfort of their phones – anywhere in your facility. The Mobile Ordering feature allows your guest to scan a QR code or access your mobile menu from anywhere and place and pay for their order without interrupting their fun. Instead of waiting in line to order, they’ll be out in your facility enjoying your games and attractions.

After placing their order, they’ll receive an approximate time for the order to be ready so they can get back to their fun, eliminating lines, wait times, and driving more revenue throughout your facility. As an added benefit, implementing Mobile Ordering can reduce the purchase barriers for guests who don’t wish to walk to your service counter to place their order or wait in any queues they might encounter.

No. 3: Streamline kitchen management and set expectations with auto-throttling of mobile orders.

In addition to the time savings for guests when Mobile Ordering is in place, your team is set up for a streamlined approach to orders. As orders come in, they’ll be timed appropriately to ensure your kitchen staff doesn’t get overwhelmed. With the added benefit of communicating approximate times for order completion, you’ll set expectations with your guests, eliminating frustration so you can deliver the right experience every time.

No. 4: Shorten order fulfillment time with contactless pickup and Truffle GoBoxes. 

During peak hours, every second counts. When you implement Mobile Food & Beverage along with Truffle Go Boxes, your kitchen staff can quickly prepare orders and place them in secure food lockers to maintain quality standards. Using Go Boxes can help you cut time and labor by eliminating the need for someone to call out orders or attempt to find guests in your facility to deliver them.

No. 5: Implement text notifications to increase order pick-up speed and reduce confusion

As orders are completed and are completed and ready for pickup at service counters or in Go Boxes, your kitchen team can easily mark them as complete, automatically sending a text notification that the order is ready. If deployed with a GoBox, the communication will also include a secure code with instructions for order retrieval to eliminate confusion and grabbing the wrong items. And if a guest somehow misses the first text notification, no worries! Reminders can easily be sent so that you don’t have to worry about food quality.

Ultimately, saving time translates to a better guest experience. By leveraging CenterEdge’s Mobile F&B features and our integration with Truffle, you can streamline your operations, reduce wait times, and provide a more efficient and enjoyable experience for your guests. And that’s a recipe for success.