Communication tools to help deliver seamless events
Keeping Guests Informed and Staff On Track
Automated Alerts and Messages
Automated touchpoints with staff, event contacts, and attendees.
Seamless Event Flow
Event confirmations, waivers, invitations, task reminders, and reports.
Increased Efficiency and Profitability
Time to spend selling rather than on managing details and event tasks.
Get Ready to Set and Exceed Guests’ Expectations
Automate routine communication touchpoints with your staff, event contacts, and attendees before, during, and after events. Now you can manage event reviews and confirmations, invitations and thank you messages, waivers, upcoming task reminders, and event reports better than ever.
Web Booking Review & Confirmation
Web Booking Review/Confirmation
Give web bookings the same personal touch
No need to worry about losing that personal touch with events booked online. See your events booked online in a consolidated queue so you can review and confirm those bookings, check for special requests, and contact your event client to offer upgrades and personalizations. Gain clear accountability, with reviews and confirmations time-stamped and associated with the associated team member so you benefit from full transparency.
- Online events are clearly displayed in a central review queue as well as on the Events Calendar and are identifiable as pending, deposited, and reviewed
- Email notification and automatic distribution help ensure timely review of online events
- Staff can confirm booking or make changes before confirming in the event queue
Keep event clients excited and informed
Maximize staff time with tailored email communications that deliver standard messaging consistently. Messages are completely customizable and can be set to send automatically at any point before or after an event. Confirmation emails? Answers to Frequently Asked Questions? Customizable party invitations and thank you cards? All of those and so much more are available and yours to establish with this valuable feature set.
- Messages can be established relative to event date per event type
- Easy to use templates for messages and invitations with customizable text and prepopulated with unique event information
- Emails to guests can include links to important documents, online waivers and guest invitations that can be used to create a guest and RSVP list
Team Event Alerts
Manage your event tasks smarter
Make missing an important task a thing of the past. Simply configure your facility’s event tasks and notification recipients, and all your key task notifications are distributed automatically for every event that you host, making keeping up with to-dos a breeze.
- Customizable milestones can be set at any day or time relative to the event date
- Milestone tasks and other event reports can be sent automatically so staff can manage tasks
- Manage team handoffs smoothly by marking event tasks completed in events as they are performed
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