We are all constantly striving to learn more about our customers. How often do they visit? What are their spending habits? How much do they spend per visit? How can I encourage them to spend more?
With CenterEdge's Advantage Customer Loyalty module you can answer all of those questions and more. From tracking customers, to documenting their information, to rewarding them for repeat business, this module has you covered.
- Capture your customer's contact information, and export for bulk emails and mass mailings
- Reward customers based on spending, number of visits and more
- Rewards can be in the form of discounts, reward points which can be used throughout the facility, or points for your redemption counter
- Specifty for each customer if they would like to receive bulk e-mail or bulk postal mail communications
- Track customer's visits and purchases
- Print picture of customer on their membership card
- Sell passes to customer which allow discounted access to certain inventory items or turnstiles
- Sign up new members at self-service kiosks without requiring a purchase
- Track multiple customers as being members of the same family
- Track additional customer information, such as medical information and emergency contacts
- Sign up new members via the internet
- Array of reports including customer spending tendencies, bulk email addresses based on multiple criteria, reward point purchases, reward point balances and more