CenterEdge Software, a leading provider of point-of-sale, online sales and reservations, and ticketing systems for entertainment and recreation facilities, welcomes Kimberly McPeek to its team as Support Manager.
In this role, McPeek will lead the support team to meet customer service goals and service-level agreements. She will also manage and mentor staff support technicians, providing measurable evaluations and performance feedback.
“Our support team is the backbone to ensuring our clients’ needs are continuously fulfilled,” said Chris Johnson, Chief Operating Officer, CenterEdge. “We are happy to have Kimberly join our growing team and are confident that she will drive the support team in a direction that provides our clients with the best service possible.
Prior to CenterEdge, McPeek served as a project manager for Verizon’s North Carolina location, where she managed a diverse product set of TLS, VZON, Ethernet Multiplexing and dark fiber across multiple carriers, along with serving as the single point of contact for customer orders and billing.
About CenterEdge Software
CenterEdge is serious software for a fun business, offering the same kinds of features demanded by large-scale entertainment destinations in a package that is affordable and user-friendly enough for entertainment, amusement and adventure businesses of just about any size. CenterEdge Software has been enabling the easier and more effective operation of nationwide family entertainment centers, trampoline parks, water parks, museums, large-scale amusement parks and more since 2004.
For more information, visit the company at https://centeredgesoftware.com/ or follow CenterEdge on LinkedIn, Twitter or Facebook.
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