Resource Center

Topic: Team Training

Blog //

Stopping Karen Before She Starts: Guest Management & Training

Tips to help your team build the skills necessary to prevent negative guest interactions This week I had the opportunity…

Learn More

Blogs //

How to Delegate & Get More Done at Your FEC

Letting go can be difficult to master, but it's the only way to accomplish everything you want to - and keep your sanity. You probably have a project list that's a mile long, with more…

Learn More

Blogs //

How to Coach Your FEC Team

Drive results by giving your best to each and every team member.  During a time when hiring is so difficult, retention efforts become more important than ever. Pay, flexibility, and a fun work environment can…

Learn More

Blogs //

How to Hit a Guest Experience Grand Slam

Hit guest experience out of the park with these tips. Last Sunday, many of our CenterEdge team members and their families came together for the first company-wide outing in over two years. One of our…

Learn More

Blogs //

How to Sell to Every Kind of Buyer – Part Two

For best results, take cues from your prospective customers and present your offering with their buying styles in mind. In part one, we introduced the concept that like different personality characteristics, people tend to have…

Learn More

Blogs //

How to Sell to Every Kind of Buyer – Part One

Give prospective buyers information in the way they need to receive it and win more sales for your business. If you've ever taken a personality test, you have likely learned how your personality style can…

Learn More

Blogs //

7 Tips to Improve Work Between Sales and Operations

It's time to make it clear that everyone is in sales - and operations - on a thriving team. How many times have you heard about "those crazy salespeople" or "those grumpy operations folks?" If…

Learn More

Blogs //

7 Tips for Getting User-Generated Content in Your FEC

User-generated content can create brand awareness, build trust, and help you engage with your audience - with less of the heavy lifting.   Family entertainment businesses have no shortage of opportunities for social media gold. But…

Learn More

Blogs //

5 Ways You’re Ruining Employee Morale

You could be doing more damage than you realize: from what you let slide to the promises you break.  Managing others is no easy feat, and it can sometimes feel like a thankless job. You're…

Learn More

Blogs //

How to Train on the Details

"Sweat the details. Pay attention to them. If you don't, your competitors will."  - Chef  Last week I attended the spring graduation ceremony at the Culinary Institute of America in St. Helena, California. One of…

Learn More
1 2 3 … 6