Resource Center

Topic: Team Training

Blog //

Stopping Karen Before She Starts: Guest Management & Training

Tips to help your team build the skills necessary to prevent negative guest interactions This week I had the opportunity…

Learn More

Blogs //

Stopping Karen Before She Starts: Guest Management & Training

Tips to help your team build the skills necessary to prevent negative guest interactions This week I had the opportunity to speak to bowling proprietors at the International Bowl Expo. The topic, How to Stop…

Learn More

Blogs //

5 Reasons Your Business Needs a Meaningful Purpose

Team alignment, motivation, and clear direction are just some of the benefits a meaningful purpose can yield. Nearly every business wants to provide outstanding customer service. But many people don't realize that a great customer…

Learn More

Blogs //

Top 10 Tips for More Persuasive Presentations

Preparation, key data points, and thoughtful questions are key in every training session, meeting, or sales conversation. Whether you’re a leader in your organization, a salesperson, or a frontline team member, exceptional public speaking abilities…

Learn More

Blogs //

10 Do’s and Don’ts to Win More Sales

Renewed beliefs, best practices, and boosted confidence can turn any lackluster performance around. Working in sales can be the best and worst job ever - often in the same day. When things are going well…

Learn More

Blogs //

5 Small Guest Experience Boosters That Increase Revenue

Small changes to how your team interacts with your guests can make a big difference in how they feel, how long they'll stay, and how often they return to your family entertainment venue. Whether you're…

Learn More

Blogs //

5 Tips to Increase Motivation

Motivation can be found in many (surprising) places. Boost yours today.  This week I had the pleasure of delivering three sessions at the most recent Foundations Entertainment University event in Dallas. Educational events are a…

Learn More

Blogs //

How to Jumpstart Your Group Sales Battery

Motivation tactics that can help you stay engaged - and winning. Let’s face it. Over time, it can be easy for sales motivation to slip. You start getting lax about following processes, which in time…

Learn More

Blogs //

How Employee Recognition Improves Your Bottom Line

A highly engaged team will work hard for your guests - and your business.  With the upcoming Labor Day Holiday, it's time to recognize the people who make our guests' day each and every shift.…

Learn More

Blogs //

The Best Approach to Collecting Guest Feedback

The costs of ignoring feedback are high. Find your approach today.  This week a group of excited and dedicated operators and managers met at Andretti’s Indoor Karting and Games in Buford, Georgia, to take a…

Learn More
1 2 … 6