“We’ve seen a significant increase in frontline speed—the team can just process everything faster and more accurately.”
“We see anywhere from 600,000 to 1 million guests annually and our team was fighting with our former system every day to sell even game cards. You can imagine the process we had to go through to sell (and schedule) go-kart rides. It just couldn’t handle a facility like this. Something as simple as having timed-session scheduling integrated into our POS has streamlined everything. We’ve seen a significant increase in frontline speed—the team can just process everything faster and more accurately.”
Joe Jenkins, Director of IT
“Season passes are huge for us and we couldn’t do it without CenterEdge.”
“Season passes are huge for us and we couldn’t do it without CenterEdge. We sold out within two months the first year we kicked off program and now average more than 5,500 annual members/pass holders. When guests sign up, we take their picture and put all the information in the system. At check-in, frontline staff just has to look at the pictures in the system to know who gets a season pass wristband.”
Clint Novak, General Manager
“CenterEdge’s online party booking is foolproof and so much more guest-friendly.”
“We do about $350,000 in groups and parties each year and bookings used to take place 80% in-house. It became unmanageable. CenterEdge’s online party booking is foolproof. More than 80% of all bookings are now online, saving us hundreds of hours of staff time, eliminating double work, and making it all a much more efficient and accurate process.”
Mark Boyd, Fun Fore All, General Manager, General Manager
“I’m still amazed at how easy and seamless this whole process has been.”
“CenterEdge has really allowed our park to get caught up from a technology standpoint. Since implementation earlier this year, we’ve consolidated our customer relationship management, improved inventory tracking, established electronic ride access control, and launched online ticketing; none of which would have been possible without a versatile and robust product like Advantage. The best parts have been the ease of use for our team and the training support from CenterEdge. I’m still amazed at how easy and seamless this whole process has been.”
Brandon Roben, CEO
“The future seems bright, and although we still have a lot to learn, without question, we are very glad we chose CenterEdge.”
“We are thankful for all that our CenterEdge team has done and continues to do. We are up 25% in attendance and have already surpassed several records this early in the season. The future seems bright, and although we still have a lot to learn, without question, we are very glad we chose CenterEdge.”
Dan Koch, President
“We couldn't have asked for a better partnership across the board.”
“Planet Aqua Group is pleased to be working with the great folks at CenterEdge to help us create a streamlined, wholly efficient POS system to serve the spectrum of needs across our property. From using it at Admissions and Retail in the Shreveport Aquarium to having all aspects handled, order to line to guest billing at SALT Restaurant, we couldn't have asked for a better partnership across the board.”
Adrea Gibbs, Managing Director
