Event Communications

Communication tools to help deliver seamless events

Keeping Guests Informed and Staff On Track

Automated Alerts and Messages

Automated touchpoints with staff, event contacts, and attendees.

Seamless Event Flow

Event confirmations, waivers, invitations, task reminders, and reports.

Increased Efficiency and Profitability

Time to spend selling rather than on managing details and event tasks.

Get Ready to Set and Exceed Guests’ Expectations

Automate routine communication touchpoints with your staff, event contacts, and attendees before, during, and after events. Now you can manage event reviews and confirmations, invitations and thank you messages, waivers, upcoming task reminders, and event reports better than ever.

Web Booking Review & Confirmation

Web Booking Review/Confirmation

Give web bookings the same personal touch

No need to worry about losing that personal touch with events booked online. See your events booked online in a consolidated queue so you can review and confirm those bookings, check for special requests, and contact your event client to offer upgrades and personalizations. Gain clear accountability, with reviews and confirmations time-stamped and associated with the associated team member so you benefit from full transparency.

Online events are clearly displayed in a central review queue as well as on the Events Calendar and are identifiable as pending, deposited, and reviewed
Email notification and automatic distribution help ensure timely review of online events
Staff can confirm booking or make changes before confirming in the event queue

Event Messaging

Keep event clients excited and informed

Maximize staff time with tailored email communications that deliver standard messaging consistently. Messages are completely customizable and can be set to send automatically at any point before or after an event. Confirmation emails? Answers to Frequently Asked Questions? Customizable party invitations and thank you cards? All of those and so much more are available and yours to establish with this valuable feature set.

Messages can be established relative to event date per event type
Easy to use templates for messages and invitations with customizable text and prepopulated with unique event information
Emails to guests can include links to important documents, online waivers and guest invitations that can be used to create a guest and RSVP list

Team Event Alerts

Manage your event tasks smarter

Make missing an important task a thing of the past. Simply configure your facility’s event tasks and notification recipients, and all your key task notifications are distributed automatically for every event that you host, making keeping up with to-dos a breeze.

Customizable milestones can be set at any day or time relative to the event date
Milestone tasks and other event reports can be sent automatically so staff can manage tasks
Manage team handoffs smoothly by marking event tasks completed in events as they are performed