As part of our unwavering commitment to transparency and client support, we gathered some of the most common questions we hear during the research and sales cycle and put them here for your reference. Have a question that isn’t answered here? Feel free to call us at 336-598-5934 or contact us online.
What is CenterEdge?
CenterEdge is an all-inclusive facility management and point of sale software suite built specifically for the amusement and family entertainment industry. Our vision is to empower owner/operators and managers to grow their businesses and make better decisions by providing them with the most efficient, user-friendly and transparent solution possible.
What does CenterEdge do, exactly?
CenterEdge is an all-in-one facility management and POS platform. That means it can be used to run essentially every aspect of an FEC, park or attraction, from ticketing and eCommerce to party booking, liability waivers, cashless operations and food and beverage sales. You can see all CenterEdge solutions here.
Would CenterEdge work for my kind of facility?
CenterEdge is a suitable software solution for all sorts of attractions and entertainment facilities including:
- Family entertainment centers (FECs)
- Trampoline parks
- Amusement parks and theme parks
- Adventure parks
- VR arcades
- And just about any other type of specialty attraction you can think of!
What does CenterEdge cost?
Like any enterprise-grade software solution, CenterEdge pricing varies based on the size and complexity of the installation. While we are rarely the least expensive option when compared to POS-only software, CenterEdge offers a robust feature set that is easy to use and highly scalable to meet your business’s needs both now and as you continue to grow.
Want to talk numbers? Tell us a little bit more about yourself here and get a customized demo and a quote.
Does CenterEdge have a solution for multi-location brands or facilities?
Yes! We provide an enterprise solution for companies of just about any size including multi-location and franchised brands. You will have the benefit of corporate-wide business intelligence reporting and analytics, a centralized event booking platform, and the option to leverage passes and offerings across all your properties.
Will CenterEdge integrate with the systems I already have?
CenterEdge partners with the leading cashless system operators and several other important technical providers to provide you with a seamless operation. Get the full list of integrations here.
That said, we are a full facility management software solution and may be able to replace many of the single-purpose platforms you currently use, saving you time and money!
Would CenterEdge work with my existing hardware?
We are often able to use your existing hardware if the system meets today’s requirements. A CenterEdge sales representative can provide the necessary system requirements to help you determine if you should upgrade your hardware or if we can work with what you already have.
I want to sell online. Do I need a separate web store?
A highly efficient web store is an important part of any entertainment business and CenterEdge helps make it part of a seamless experience for you and your customers. Our experts will help you theme your web store to match your current website and any items you sell on-site can easily be added to your web store without duplicating efforts. Sell tickets, gift cards, passes and parties, and anything else you see fit. You can even implement online waivers so you can check in guests that much faster when they arrive onsite!
Does CenterEdge offer training and support?
Absolutely! You’ll get dedicated training sessions with one of our specialists, all based on your availability and date of deployment. Typically, sessions are one to three hours per week over six to eight weeks in advance of your go-live date.
After your solution is deployed, you’ll always have access to our customer advocate team – even on weekends and holidays.
I'm interested in learning more. What's the next step?
Talk to us! We’d love to learn more about your biggest challenges and show you what CenterEdge can do to solve them. Fill out the form on this page and one of our team members will schedule a customized demo of our facility management and POS solution.