Resource Center

Topic: Sales

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How to Jumpstart Your Group Sales Battery

Motivation tactics that can help you stay engaged - and winning. Let’s face it. Over time, it can be easy…

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Forget Resolutions. Improve FEC or Park Guest Service with a Core Value or Theme This Season

The first of the year is my favorite time because everyone is so optimistic about their goals and what they plan to accomplish in the coming months. Many of us make resolutions like we’ll lose…

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5 Tips to Get You on the Right Path to Helping Angry FEC Guests

How to masterfully manage difficult amusement park guest interactions while maintaining the relationship – and your cool. Without a doubt, handling angry park customers (or coworkers) is one of the most difficult parts of anyone’s…

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How to Simplify Your Park or FEC Party Processes in 30 Minutes or Less

Whether you're planning a party at an amusement park, waterpark, trampoline park or FEC, use event milestones to identify and manage all the important event tasks. FEC and park party coordinators often wear many hats…

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5 Ingredients to Deliver a Strong Guest Experience in Your FEC

Great experience and customer loyalty go hand-in-hand, don’t they? It isn’t easy to consistently capture a customer’s loyalty but the best parks and FECs manage it so flawlessly that they immediately stand out. I recently had…

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Talk the Talk: Boosting Frontline Conversations to Increase Sales

Using the right language, frontline sales can grow per capita spending one conversation at a time. Increasing per capita spending at the frontline is arguably the most important, but often overlooked, focus that can make…

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The End of the Selfie? 6 Selling Points That Put Your Offerings Into (Guests’) Perspective

Tips to help teams be ready with the right language to present your offerings with confidence. In family entertainment, I think we all aim to help our guests, both new and returning, experience our entertainment…

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5 Ways Going Cashless Improves Your Special Events

Maximize efficiency and grow your revenue with these easy to implement tips. Group and birthday party business are critical elements of virtually any successful amusement and entertainment venue. They provide a facility not only with…

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FEC and Amusement Park Point of Sale Training That Sticks in 5 Simple Steps

You only get one chance to make a first impression: Spoiler alert – Admissions staff are the key. Frontline training is obviously a must in every entertainment venue. But many organizations take a haphazard approach…

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