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Topic: Guest Experience
Blog //
The right small attraction strategy can make a big difference in your guest experience - and your bottom line. Maximizing…
Blogs //
Learn how to manage your membership program billing and season pass terms in today's CenterEdge Pro Tip. As our industry is experiencing shortened hours and closures, you might be wondering what to do about your…
Guest expectations are getting higher every year, which means maintaining high levels of satisfaction can be an increasingly difficult goal to achieve. In fact, 54% of consumers expressed having higher expectations for service now than…
Last week, the CenterEdge team met with clients from all over North America to share best practices, challenges and ideas with each other during our first-ever user conference, Edge 2020. Our team is busy digesting…
Inbound and content marketing strategy is a practice that requires the perfect cocktail of art and science – and it’s always changing. But what hasn’t changed is that your consumer desires relevant, personalized content and…
Every amusement park, water park, trampoline park or FEC owner wants to increase revenue and control operating costs, but both of these goals can take a hit during the offseason if the right steps aren’t…
It’s easier to sell more to your existing customers than it is to get new ones (and it costs less, too). But many FECs and amusement destinations fail to make the most of each customer…
There are already plenty of amusement outlets competing for the entertainment dollar, but for many indoor family entertainment centers, the summer presents even more challenges to keeping your guests loyal. Before you decide to change…
I recently attended a birthday party for a friend’s child at a new indoor climbing center. The facility had recently opened and there was a lot of hype surrounding its unique climbing structures and offerings.…
Dynamic packages of attractions and game play are essential tools for your revenue generating in your family entertainment center. Today’s partner blog from our friends at Embed provides some great tips to help you build…