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Topic: Brand Management
Blog //
Complicated coupons, inconvenient payment processes, and even walk-in birthday parties can cause small friction points, leading to big frustration. Reputation…
Blogs //
Complicated coupons, inconvenient payment processes, and even walk-in birthday parties can cause small friction points, leading to big frustration. Reputation is critical to any business’s success, and maintaining one that’s positive is easier said than…
Team alignment, motivation, and clear direction are just some of the benefits a meaningful purpose can yield. Nearly every business wants to provide outstanding customer service. But many people don't realize that a great customer…
In less than 15 minutes, you'll be on your way to more productive task management. The holidays can be extremely stressful because there always seem to be more tasks than time. But as you move…
Letting go can be difficult to master, but it's the only way to accomplish everything you want to - and keep your sanity. You probably have a project list that's a mile long, with more…
You could be doing more damage than you realize: from what you let slide to the promises you break. Managing others is no easy feat, and it can sometimes feel like a thankless job. You're…
Redemption Plus' Megan Burtch shares important tips to help maximize the impact of this important offering. No matter what kind of game room experience you offer, your redemption experience matters. As the last guest service…
Digital signage can be a strategic tool for your business. In several online family entertainment forums lately, I've seen questions from operators about how best to leverage monitors and display signage. Some advice they received…
Helping others is the rising tide that lifts all boats. At the recent IAAPA FEC Summit event, operators from all over North America shared challenges that the leisure-based entertainment community faces and how we can…
Adopt the WISER approach for a new way to communicate your brand message in and out of your facility. I had the opportunity to attend and present at Bowl Expo 2021 in Louisville, Kentucky. The…