Family Entertainment Centers

Palace Pointe, a family entertainment center located in Roxboro, NC, is CenterEdge’s sister company.

Providing them with a stable, powerful, and efficient software solution to operate their entire FEC is the reason we were founded, and we’ve taken that goal to heart. Our Advantage system provides a top-notch platform that you can use to operate any part of your FEC, delivering consolidated sales reporting across your entire business.

Read more on FEC Solutions on our blog!


Take your family entertainment center to the next level with these products & enhancements:
  • Lightning fast transaction speed keeps your lines moving
  • Sell tickets, wristbands, concessions, merchandise, operate a restaurant/bar, and more
  • Integrated credit and gift cards speed up your card-based transactions
  • Powerful season passes and customer loyalty/rewards programs
  • An array of reports (using Crystal Reports) gives you all the information that you need about sales, employees, inventories, cash and more
  • Post sales from cards as value is used to allow for true deferred revenue reporting

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  • Pull up a customer’s past events for reference
  • Keep track of the number of people using each area to prevent overbooking
  • Integrates with our A/R system for tracking remaining balances after the event is complete
  • Create unique packages to accommodate your parties and events
  • Generate gift or arcade cards in bulk, without swiping each card

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  • Our scheduling module uses a friendly and familiar Microsoft Outlook style interface to make scheduling as simple as possible
  • Easily email event reservation information to the customer
  • Build information for a family once and use it for all of their future events – no retyping necessary!
  • Use your customer database to create mass mailing lists or email lists
  • Send food orders to printers in your kitchen automatically

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  • Greatly improves transaction speed and accuracy
  • Assist up to 16 guests using 8 employees per computer
  • “Bank” leftover tickets on the customer’s account or a barcoded receipt
  • Gain peace of mind with complete inventory control of all redemption merchandise
  • Integrates with Customer Loyalty to create customer reward programs in your redemption center

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  • Track labor costs by work department
  • Optionally supports biometric fingerprint identification
  • Restrict when employees can clock in based upon their schedules
  • Projected labor budgets as you are building schedules help to control labor costs
  • Employees can view and print their schedule from any computer operating the CenterEdge Advantage software

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  • Online party bookings can help to reduce the amount of time spent booking parties
  • Online party invitations and thank you notes can reduce paper costs, while collecting more marketing data
  • Sell barcoded tickets for validation at Point of Sale or turnstiles
  • All online sales appear on your local reports almost immediately
  • We manage the web server for you, so you don’t need to worry about server security or up-time

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  • Integrate with the leading game room Cashless Systems for a seamless site wide solution
  • Sell and reload game room and attraction play cards directly from the CenterEdge Point of Sale
  • Sell time play and specific use based products for greater control and upselling opportunities
  • Post sales from cards as value is used to allow for true deferred revenue reporting

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Tailored Solutions for Your Industry


Customer Testimonials

  • CenterEdge is the life blood of our business and we depend on its accuracy and steady, reliable performance. Our facility has been open since late 2006 and we have been associated with CenterEdge Software from day one.”

  • “Our increased profitability is due in large part to the upgrade [to CenterEdge] and has paid for itself in under two years… you must choose a product that is reliable and a vendor that stands behind it. Through all my research and conversations with peers in the industry I feel CenterEdge’s support is the best.